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How Smartphones Are Killing Conversation

What happens when we become too dependent on our mobile phones? According to MIT sociologist Sherry Turkle, author of the new book Reclaiming Conversation , we lose our ability to have deeper, more spontaneous conversations with others, changing the nature of our social interactions in alarming ways.

Turkle has spent the last 20 years studying the impacts of technology on how we behave alone and in groups. Though initially excited by technology’s potential to transform society for the better, she has become increasingly worried about how new technologies, cell phones in particular, are eroding the social fabric of our communities.

In her previous book, the bestselling Alone Together , she articulated her fears that technology was making us feel more and more isolated, even as it promised to make us more connected. Since that book came out in 2012, technology has become even more ubiquitous and entwined with our modern existence. Reclaiming Conversation is Turkle’s call to take a closer look at the social effects of cell phones and to re-sanctify the role of conversation in our everyday lives in order to preserve our capacity for empathy , introspection, creativity, and intimacy.

negative effects of cell phones essay

I interviewed Turkle by phone to talk about her book and some of the questions it raises. Here is an edited version of our conversation.

Jill Suttie: Your new book warns that cell phones and other portable communication technology are killing the art of conversation. Why did you want to focus on conversation, specifically?

Sherry Turkle: Because conversation is the most human and humanizing thing that we do. It’s where empathy is born, where intimacy is born—because of eye contact, because we can hear the tones of another person’s voice, sense their body movements, sense their presence. It’s where we learn about other people. But, without meaning to, without having made a plan, we’ve actually moved away from conversation in a way that my research was showing is hurting us.

JS: How are cell phones and other technologies hurting us?

ST: Eighty-nine percent of Americans say that during their last social interaction, they took out a phone, and 82 percent said that it deteriorated the conversation they were in. Basically, we’re doing something that we know is hurting our interactions.

I’ll point to a study. If you put a cell phone into a social interaction, it does two things: First, it decreases the quality of what you talk about, because you talk about things where you wouldn’t mind being interrupted, which makes sense, and, secondly, it decreases the empathic connection that people feel toward each other.

So, even something as simple as going to lunch and putting a cell phone on the table decreases the emotional importance of what people are willing to talk about, and it decreases the connection that the two people feel toward one another. If you multiply that by all of the times you have a cell phone on the table when you have coffee with someone or are at breakfast with your child or are talking with your partner about how you’re feeling, we’re doing this to each other 10, 20, 30 times a day.

JS: So, why are humans so vulnerable to the allure of the cell phone, if it’s actually hurting our interactions?

ST: Cell phones make us promises that are like gifts from a benevolent genie—that we will never have to be alone, that we will never be bored, that we can put our attention wherever we want it to be, and that we can multitask, which is perhaps the most seductive of all. That ability to put your attention wherever you want it to be has become the thing people want most in their social interactions—that feeling that you don’t have to commit yourself 100 percent and you can avoid the terror that there will be a moment in an interaction when you’ll be bored.

Actually allowing yourself a moment of boredom is crucial to human interaction and it’s crucial to your brain as well. When you’re bored, your brain isn’t bored at all—it’s replenishing itself, and it needs that down time.

We’re very susceptible to cell phones, and we even get a neurochemical high from the constant stimulation that our phones give us.

I’ve spent the last 20 years studying how compelling technology is, but you know what? We can still change. We can use our phones in ways that are better for our kids, our families, our work, and ourselves. It’s the wrong analogy to say we’re addicted to our technology. It’s not heroin.

JS: One thing that struck me in your book was that many people who you interviewed talked about the benefits of handling conflict or difficult emotional issues online. They said they could be more careful with their responses and help decrease interpersonal tensions. That seems like a good thing. What’s the problem with that idea?

ST: It was a big surprise when I did the research for my book to learn how many people want to dial down fighting or dealing with difficult emotional issues with a partner or with their children by doing it online.

But let’s take the child example. If you do that with your child, if you only deal with them in this controlled way, you are basically playing into your child’s worst fear—that their truth, their rage, their unedited feelings, are something that you can’t handle. And that’s exactly what a parent shouldn’t be saying to a child. Your child doesn’t need to hear that you can’t take and accept and honor the intensity of their feelings.

People need to share their emotions—I feel very strongly about this. I understand why people avoid conflict, but people who use this method end up with children who think that the things they feel aren’t OK. There’s a variant of this, which is interesting, where parents give their children robots to talk to or want their children to talk to Siri, because somehow that will be a safer place to get out their feelings. Again, that’s exactly what your child doesn’t need.

JS: Some studies seem to show that increased social media use actually increases social interaction offline. I wonder how this squares with your thesis?

ST: How I interpret that data is that if you’re a social person, a socially active person, your use of social media becomes part of your social profile. And I think that’s great. My book is not anti-technology; it’s pro-conversation. So, if you find that your use of social media increases your number of face-to-face conversations, then I’m 100 percent for it.

Another person who might be helped by social media is someone who uses it for taking baby steps toward meeting people for face-to-face conversations. If you’re that kind of person, I’m totally supportive. 

I’m more concerned about people for whom social media becomes a kind of substitute, who literally post something on Facebook and just sit there and watch whether they get 100 likes on their picture, whose self-worth and focus becomes dictated by how they are accepted, wanted, and desired by social media.

And I’m concerned about the many other situations in which you and I are talking at a dinner party with six other people, and everyone is texting at the meal and applying the “three-person rule”—that three people have to have their heads up before anyone feels it’s safe to put their head down to text. In this situation, where everyone is both paying attention and not paying attention, you end up with nobody talking about what’s really on their minds in any serious, significant way, and we end up with trivial conversations, not feeling connected to one another.

JS: You also write about how conversation affects the workplace environment. Aren’t conversations just distractions to getting work done? Why support conversation at work?

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ST: In the workplace, you need to create sacred spaces for conversation because, number one, conversation actually increases the bottom line. All the studies show that when people are allowed to talk to each other, they do better—they’re more collaborative, they’re more creative, they get more done.

It’s very important for companies to make space for conversation in the workplace. But if a manager doesn’t model to employees that it’s OK to be off of their email in order to have conversation, nothing is going to get accomplished. I went to one workplace that had cappuccino machines every 10 feet and tables the right size for conversation, where everything was built for conversation. But people were feeling that the most important way to show devotion to the company was answering their email immediately. You can’t have conversation if you have to be constantly on your email. Some of the people I interviewed were terrified to be away from their phones. That translates into bringing your cell phone to breakfast and not having breakfast with your kids.

JS: If technology is so ubiquitous yet problematic, what recommendations do you make for keeping it at a manageable level without getting so hooked?

ST: The path ahead is not a path where we do without technology, but of living in greater harmony with it. Among the first steps I see is to create sacred spaces—the kitchen, the dining room, the car—that are device-free and set aside for conversation. When you have lunch with a friend or colleague or family member, don’t put a phone on the table between you. Make meals a time when you are there to listen and be heard.

When we move in and out of conversations with our friends in the room and all the people we can reach on our phones, we miss out on the kinds of conversations where empathy is born and intimacy thrives. I met a wise college junior who spoke about the “seven-minute rule”: It takes seven minutes to know if a conversation is going to be interesting. And she admitted that she rarely was willing to put in her seven minutes. At the first “lull,” she went to her phone. But it’s when we stumble, hesitate, and have those “lulls” that we reveal ourselves most to each other.

So allow for those human moments, accept that life is not a steady “feed,” and learn to savor the pace of conversation—for empathy, for community, for creativity.

About the Author

Headshot of Jill Suttie

Jill Suttie

Jill Suttie, Psy.D. , is Greater Good ’s former book review editor and now serves as a staff writer and contributing editor for the magazine. She received her doctorate of psychology from the University of San Francisco in 1998 and was a psychologist in private practice before coming to Greater Good .

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Essay on Negative Effects Of Mobile Phones

Students are often asked to write an essay on Negative Effects Of Mobile Phones in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.

Let’s take a look…

100 Words Essay on Negative Effects Of Mobile Phones

Introduction.

Mobile phones have become an essential part of our lives. They help us communicate and access information quickly. But, they also have some negative effects. This essay will discuss those negative effects.

Health Issues

Mobile phones can cause health problems. They emit radiation which can harm our bodies. Excessive use can lead to headaches, eye strain, and even serious conditions like cancer. It’s important to use mobile phones wisely to avoid these health risks.

Distraction

Mobile phones can be a big distraction. This is especially true for students. They can spend hours on games, social media, or chatting, neglecting their studies. This can affect their academic performance.

Social Isolation

Despite connecting us to the world, mobile phones can also isolate us. People often ignore their surroundings and the people around them because they are too busy with their phones. This can lead to loneliness and social isolation.

While mobile phones have many benefits, they also have negative effects. It is important to use them responsibly. Balance is key to avoid the negative impacts and enjoy the benefits.

250 Words Essay on Negative Effects Of Mobile Phones

Mobile phones have become an important part of our lives. They help us stay connected with our loved ones and provide us with many useful services. But they also have some negative effects.

The first negative effect of mobile phones is on our health. When we use mobile phones for a long time, our eyes can get tired. This is called eye strain. Some people also have headaches and neck pain from looking down at their phones too much.

Less Physical Activity

Another negative effect is less physical activity. When we spend a lot of time on our phones, we don’t move around as much. This can lead to weight gain and other health problems.

Less Social Interaction

Mobile phones can also make us less social. We might spend more time talking to people on our phones than in person. This can make us feel lonely and isolated.

Lastly, mobile phones can be a big distraction. They can make it hard for us to focus on our work or studies. This can lead to lower grades or poor performance at work.

In conclusion, while mobile phones have many benefits, they also have some negative effects. These include health issues, less physical activity, less social interaction, and distraction. It’s important to use our phones in a balanced way to avoid these problems.

500 Words Essay on Negative Effects Of Mobile Phones

Mobile phones have become a vital part of our lives. They help us stay connected, find information, and even entertain ourselves. But, like everything, they come with their own set of drawbacks. This essay will discuss some of the negative effects of mobile phones.

One of the main concerns with mobile phones is their impact on health. Staring at the screen for long hours can cause eye strain and headaches. This is called “digital eye strain”. It can lead to serious vision problems in the long run. Also, using phones late at night can disturb our sleep patterns. This is because the blue light from the screen tricks our brain into thinking it’s daytime.

Physical Problems

Another problem is the physical discomfort that can come from using mobile phones. Constant texting and scrolling can lead to issues like thumb strain or “text claw”. This is a kind of repetitive strain injury. It can cause pain in the hands and wrists. Also, constantly looking down at your phone can lead to neck and back pain. This is often called “tech neck”.

Impact on Social Skills

Mobile phones can also affect our social skills. Kids who spend too much time on their phones might not learn how to interact with others in real life. They might find it hard to make friends or keep conversations going. Also, they might miss out on important social cues because they’re too focused on their screens.

Mental Health Concerns

Mobile phones can also have an impact on our mental health. Spending too much time on social media can make us feel unhappy or anxious. We might start comparing ourselves to others and feel bad about our own lives. Also, the constant need to check our phones can lead to stress and anxiety. This is often called “nomophobia” or fear of being without your phone.

Distraction and Safety Risks

Lastly, mobile phones can be a big distraction. This is especially dangerous when we’re driving or crossing the street. Using a phone while driving can increase the risk of accidents. Also, walking while looking at your phone can lead to trips and falls.

In conclusion, while mobile phones have many benefits, they also have negative effects. They can cause health issues, physical discomfort, social problems, mental health concerns, and safety risks. It’s important to use our phones wisely and take breaks when needed. This way, we can enjoy the benefits of mobile phones without the drawbacks.

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Should Teenagers Have Mobile Phones? Essay

Introduction, mobile phones for teenagers: negative impacts.

Mobile phones, which were invented a few decades ago, have become important communication devices utilized by society members of all ages. One age group that has made persistent use of mobile phones is teenagers. Teenagers’ overuse of phones has had a marked effect on their school lives. This paper will address the negative impacts that mobile phones are having on teenagers’ school life.

Mobile phones impose financial pressures on teenagers since these devices act as status symbol objects. Campbell (2005) confirms that most teenagers have the desire to upgrade their phones in order to fit in with their peers.

Since most teenagers do not have a source of income, they have to rely on their families to buy them phones and pay the phone bills. This raises issues of financial disputes and some teenagers end up stealing money from their parents to spend on their phones.

Teenagers use mobile phones to aid in cheating during exams. Students use their cell phones to communicate with each other during exams and therefore obtain answers to the test questions. Students can also cheat by getting answers from their phone memory or the internet.

Campbell (2005) documents that while teenagers have always engaged in cheating; mobile phones have increased the level of sophistication in cheating and decreased the chances of the misconduct being detected by the teacher.

Mobile phones are also problematic in school since they increase the level of disruption. Research indicates that teenagers are reluctant to switch off their phones while in class and this leads to learning activity being disrupted when the student receives a call or a text (Campbell, 2005).

Even when the student does not access his/her mobile phone, the excitement of finding out what the message is about results in the student losing interest in the class leading to poor academic outcomes.

Mobile phones have significant negative impacts on teenagers’ school life. This paper has demonstrated that mobile phones cause financial difficulties, enhance cheating, and disrupt lessons. Parents and teachers should therefore forbid teenagers from having mobile phones in school.

Campbell, M A 2005, The impact of the mobile phone on young people’s social life , Proceedings Social Change in the 21st Century Conference, QUT Carseldine, Brisbane.

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How Cell Phones Affect Our Lives

Table of contents, revolutionizing communication, altering social interactions, impact on productivity, health and well-being considerations, changing work dynamics, references:.

  • Chóliz, M. (2010). Mobile phone addiction: A point of issue. Addiction Research & Theory, 18(4), 489-494.
  • Clifford, S., & Valdespino, A. (2019). Are you phubbing right now? The Journal of Social Psychology, 159(4), 449-454.
  • Kuss, D. J., & Griffiths, M. D. (2017). Social networking sites and addiction: Ten lessons learned. International Journal of Environmental Research and Public Health, 14(3), 311.
  • Roberts, J. A., & David, M. E. (2016). My life has become a major distraction from my cell phone: Partner phubbing and relationship satisfaction among romantic partners. Computers in Human Behavior, 54, 134-141.
  • Rosen, L. D., Carrier, L. M., & Cheever, N. A. (2013). Facebook and texting made me do it: Media-induced task-switching while studying. Computers in Human Behavior, 29(3), 948-958.

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